Privacy Policy
1. General Provisions
This Privacy Policy outlines how our website collects, processes, stores, and protects personal data of its users in accordance with the laws of the United Arab Emirates and applicable international standards, including the General Data Protection Regulation (GDPR) principles where relevant. The administration of the website is committed to ensuring transparency, lawful processing, and safeguarding of all personal data provided by users while accessing or using our website. By using this website, users acknowledge and accept this Privacy Policy, which forms an integral part of the legal framework governing their use of our services.
2. Information We Collect
We may collect both personal and non-personal information from users. Personal information may include names, email addresses, contact details, IP addresses, device identifiers, and other data voluntarily submitted by users when accessing the website, requesting information, or interacting with communication forms. Non-personal data may include aggregated statistics, browser types, language preferences, geographic locations, and browsing behavior. We may also collect technical information automatically through cookies and similar technologies to improve website performance and user experience.
3. How We Use Information
The collected information is used strictly for legitimate purposes such as improving website functionality, enhancing user experience, analyzing trends, customizing content, ensuring network security, and complying with legal obligations under UAE law. Personal data may also be used to respond to user inquiries, manage accounts, or send essential updates related to our services. Data is never processed beyond the scope of legitimate and lawful purposes. Marketing communications are provided only where prior consent has been obtained, in compliance with GDPR and local data protection frameworks.
4. Data Protection and Retention Period
We implement robust technical, organizational, and administrative security measures to protect personal data from unauthorized access, alteration, disclosure, or destruction. This includes encryption technologies, access control procedures, and regular monitoring. Personal data is stored only for as long as necessary to achieve the purposes outlined in this Privacy Policy or to comply with legal requirements in the UAE. Once the retention period has expired, personal data is securely deleted or anonymized to prevent misuse.
5. Sharing Information with Third Parties
We may share personal data with third parties only in limited circumstances such as cooperation with trusted business partners, service providers, or authorities, strictly for lawful purposes. All third parties are required to comply with applicable data protection obligations and ensure confidentiality and integrity of shared data. We do not sell, trade, or unlawfully transfer personal data to unauthorized entities. Transfers of personal data outside the UAE will be subject to appropriate safeguards and compliance with applicable regulations.
6. Use of Cookies
Our website uses cookies to ensure functionality, measure website performance, improve usability, and tailor content to user preferences. Cookies are small text files stored on the user’s device, and they may include session cookies, persistent cookies, or analytical cookies. Users have the ability to manage or disable cookies through their browser settings, but some features of the website may not function properly if cookies are disabled.
7. User Rights
Users have the right to access their personal data, request corrections, demand deletion, restrict processing, object to certain processing activities, and request data portability where applicable. Users also have the right to withdraw consent at any time when processing is based on consent. Requests to exercise these rights can be submitted through the communication channels provided on our website. We will respond to such requests in compliance with UAE regulations and GDPR standards.
8. Changes to the Policy
The website administration reserves the right to update or amend this Privacy Policy at any time. Any changes will be published on this page with the date of the last revision. Users are encouraged to review the Privacy Policy periodically to remain informed about how their personal data is handled. Continued use of the website after changes constitutes acceptance of the revised Privacy Policy.
9. User Consent
By accessing and using our website, users confirm that they have read, understood, and agreed to the terms of this Privacy Policy. Users consent to the collection, processing, storage, and transfer of their personal data in accordance with the provisions set forth in this document and the applicable laws of the UAE. If a user does not agree with the terms, they should discontinue using the website immediately.
🏢 ConnectX
📍 Latifa Tower, Office 903, Sheikh Zayed Road, Dubai, UAE
📞 +971 4 601 1882